Our AI receptionist picks up when your team can't.

An AI receptionist answers your business phone in a natural voice when your team can't. Ours picks up after-hours, lunch and overflow calls, answers common questions from answers you approve, books or requests appointments, routes urgent calls to your on-call person, and sends your team a morning summary. It will always say it's an AI and offer a person.

A message-taking answering service leaves your team a list of callbacks. Our AI receptionist goes further: it answers questions from responses your office approves, books or requests visits, handles several calls at once, speaks English, Spanish and Vietnamese on every plan, and sends one morning summary. Urgent calls still go straight to your on-call person.

Yes. Our AI receptionist can answer every call you forward to it, at any hour: nights, weekends, lunch breaks and busy afternoons. You choose which calls it takes, such as after-hours and lunch calls, or any call your team doesn't pick up. Urgent calls still go to your on-call person, and your team gets one summary every morning.

Yes, always. The assistant will say so in its first sentence, tell callers the call is recorded, and offer a person whenever someone asks. We think that honesty is part of good service.

Almost any office or service business that books appointments or takes calls it can't always answer: medical and dental practices, chiropractic and physical therapy clinics, med spas, veterinary clinics, law firms, accounting firms and insurance agencies, real estate and property management offices, home-service companies (HVAC, plumbing, roofing) and salons. See Industries, or our pages for dental offices and law firms.

No. Your office keeps its number and phones. You set your line to forward after-hours, busy or unanswered calls to us. Most office phone systems can do this in a few minutes, and we walk you through it.

The assistant never gives medical, first-aid or safety advice of its own. It follows routing rules you approve. Signs of a medical emergency get a clear "please call 911". Urgent problems you define (a dental emergency, a burst pipe, a sick pet) go straight to your on-call person, the way you set it up.

Yes. We're based in Silicon Valley and serve offices and service businesses in all 50 states. Setup happens over a short call and email, so it works the same wherever your office is.

For offices that take insurance, it tells callers which plans you work with and collects their carrier and member details for your team. For any office, it answers general billing questions (payment options, financing, billing policies) from answers you approve. On most plans, questions about a specific balance become a message for your team. Automatic insurance eligibility checks and balance help are included in the Complete Front Desk plan, which connects to your office software during a 2–4 week setup (setup time depends on your scheduling software). It never guesses what a plan will cover.

Every call will start by telling the caller it's recorded and that they're speaking with an AI. We follow each state's call-recording consent rules. A caller who doesn't want to be recorded is given your office number and the call ends.

Our plans start at $297 a month per office location for after-hours, lunch and overflow calls. Booking is $497, Full Desk is $797 and Complete Front Desk is $1,197 a month. Plans are month to month with no contract, and founding offices can try a free 14-day after-hours pilot. See Pricing for what each plan includes.

Everything in Full Desk, plus text-ahead check-in (and an optional lobby kiosk), digital intake forms, automatic insurance eligibility checks for offices that take insurance, and billing help with secure text-to-pay links. It's $1,197 a month per location, and setup takes 2–4 weeks because we connect it to your office software. Setup time depends on your scheduling software. See Pricing.

Yes. Calls will run only on a voice platform that has signed a Business Associate Agreement (BAA) with us, and personal details will be automatically removed from transcripts. Healthcare offices also sign a BAA with us before any patient call goes live. See Privacy & Security for the details.